PRIVACY POLICY FOR GATHERSKINS.COM

At Gatherskins.com, protecting your privacy is a top priority. This Privacy Policy explains what types of information we collect, how and why we use it, and how we safeguard it, with the aim of being clear and transparent. It applies exclusively to data collected through your online interactions with Gatherskins.com - not to any offline activities or third-party platforms. If you have questions or want more details about how we handle your information, please contact us at support@gatherskins.com.

1. INFORMATION WE COLLECT AND HOW WE USE IT

We collect personal information only when you voluntarily provide it or interact with our services.

• When you contact us directly (such as via email or support form), we may collect your name, email, phone number, message content, and any attachments. This information is used solely to respond to your inquiries, verify your identity if needed, and improve our support offerings.
• When you log in through Steam, we collect only your public SteamID64, Steam nickname, and avatar image. These are used solely to enable chat features and are stored in our database. Your Steam login credentials (username, email, password) remain with Steam and are never shared with us or retained by us.
• We do not publish or display sensitive information - such as your IP address, real name, email, phone number, or private messages - at any time.

2. LOG FILES

Our servers automatically record certain technical information - such as your IP address, browser type, pages visited, and timestamps - primarily to identify abuse, monitor usage, and maintain site performance. We retain these logs for a maximum of 3 months, after which they are securely deleted. This practice helps optimize service and protect against unauthorized access or malicious activities.

3. COOKIES AND WEB BEACONS

We utilize cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that enable us to remember your preferences and analyze how you interact with our site. This information allows us to tailor content and functionality to better suit your needs.

In addition to cookies, we may employ web beacons - also known as pixel tags or clear GIFs. These are tiny, transparent images embedded in web pages or emails that help us monitor user activity and gather data such as page views or email open rates. Web beacons work in conjunction with cookies to provide a comprehensive understanding of user engagement.

For more general information on cookies and how to manage them, please visit All About Cookies.

4. THIRD PARTY PRIVACY POLICIES

Our Privacy Policy does not cover the practices of third-party advertisers or websites. We encourage you to review the privacy policies of these external parties to understand how they collect, use, and share your information. These policies may also provide details on how to opt out of certain data collection or advertising preferences.

5. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide and improve our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Specifically, log files containing technical data such as IP addresses and timestamps are retained for a maximum of three months before being securely deleted. Other personal data, such as information collected through your Steam login or support communications, will be stored as long as your account is active or as needed to provide you with our services.

When personal data is no longer required, we take reasonable steps to securely delete or anonymize it to protect your privacy.

6. HOW WE PROTECT YOUR DATA

At Gatherskins.com, protecting your personal information is a top priority. We implement a variety of technical, administrative, and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

These measures include secure server environments, encrypted data transmissions using SSL/TLS protocols, regular security audits, and restricted access to personal information only to authorized personnel who need it to perform their job duties.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security but continuously work to enhance our security practices.

7. YOUR PRIVACY RIGHTS

We respect your privacy and are committed to protecting your personal data. Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal data we hold about you and receive a copy of that information.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information we have about you.
• Right to Erasure: Under certain conditions, you may request the deletion of your personal data from our systems.
• Right to Restrict Processing: You have the right to ask us to limit how we use your personal data in certain circumstances.
• Right to Object: You may object to our processing of your personal data for direct marketing or other specific purposes.
• Right to Data Portability: You can request that we transfer your personal data to another organization or provide it to you in a structured, commonly used format.
• Right to Opt-Out of Sale: For California residents, under the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale of your personal information. Gatherskins.com does not sell your personal data.
• Right to Withdraw Consent: If you previously gave consent for us to process your data, you have the right to withdraw it at any time.

If you wish to exercise any of these rights or have questions about your personal data, please contact us at support@gatherskins.com. We strive to respond to all requests within one month, as required by law.

8. CHILDREN'S INFORMATION

Protecting the privacy of children while they use the internet is one of our top priorities. We encourage parents and guardians to actively observe, participate in, and guide their children's online activities.

Gatherskins.com does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided us with such information without your consent, please contact us immediately at support@gatherskins.com. We will take prompt steps to remove that information from our records.

9. INTERNATIONAL DATA TRANSFERS

Gatherskins.com operates globally, and as a result, your personal data may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws than those in your jurisdiction.

We take appropriate measures to ensure that any international transfer of your personal data complies with applicable data protection laws and that your information remains protected, including implementing standard contractual clauses or other safeguards where required.

If you have any questions about how your data is transferred or protected, please contact us at support@gatherskins.com.

10. UPDATES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make updates, we will revise the “last updated” date at the top of this policy and notify you by posting the updated policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. CONSENT

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your continued use of Gatherskins.com signifies your consent to the collection, use, and sharing of your information as described in this policy.